Returns & refunds : information
Returns & refunds
Changed your mind?
You have 14 days from delivery to return products that are unopened, still sealed and in their original packaging. Please email us first at contact@girlspowers.ae with your order number: we will send you the return instructions.
- Return shipping is at your expense, unless the product is defective or incorrect.
- For hygiene reasons, cosmetics opened or unsealed after delivery cannot be returned.
Refunds
Once we have received and checked the returned products, we refund their price within 14 days, using the original payment method.
Damaged or incorrect product
Did a product arrive damaged, or does it not match your order? Email us within 48 hours of delivery with a photo: we will offer a replacement or a refund, at our expense.